Frequently Asked Questions

What is Rabafast?

RabaFast is a global payments infrastructure designed to help MSMEs across all industries make seamless, secure, and cost-effective cross-border payments. Our platform empowers businesses with fast settlements, competitive exchange rates, and a frictionless payment experience—regardless of their sector.

Who can use Rabafast?

MSMEs, importers, exporters, consultants, travel agencies, medical travelers, tuition Payers, (International Students), global property investors, rent payers abroad, cloud service clients, freight forwarders

Do I need a registered company to open an account?

YES. Registered companies, and sole traders can all create accounts with the necessary documentation.

What documents do I need to verify my account?

Company Information
Company Address
Proof of business registration
Tax Identification Number

How long does it take for my transfer to be completed?

Transfers are usually completed within minutes to a few hours depending on the country and method.

Which currencies are supported?

Currently: USD, GBP, EUR (More currencies coming soon.)

What countries can I send money to?

Over 40 countries, including the US, UK, Canada, EU nations, UAE, China, and South Africa.

How do I fund my Rabafast wallet?

Via bank transfer with the account details provided in your dashboard.

Can I fund my wallet with Naira (NGN)?

Yes. You can Fund your Rabafast wallet with NGN and convert to USD, GBP, or EUR.

Can I receive money into my Rabafast account?

Currently, Rabafast is focused on outbound payments. Receiving features are coming soon.

Is there a minimum or maximum amount I can send?

Minimum: $100 (or equivalent). Maximum depends on your account verification status.

How do I track my transfer?

Real-time updates are available on your dashboard. You'll also get notifications at every stage

Can I cancel a transfer?

If the transfer has not yet been processed, you can cancel via your dashboard or by contacting support.

Does Rabafast offer batch payments?

Yes. You can send multiple payments to different beneficiaries in one transaction.

Is Rabafast safe and secure?

Yes. We are licensed and compliant with strict security standards, using encryption and regulatory AML protocols.

Is Rabafast licensed?

Yes, Rabafast operates under recognized financial licensing and regulations in full compliance with relevant financial regulations.

Are there hidden charges?

No. We are fully transparent—you see all charges and rates upfront before confirming a transaction.

How competitive are Rabafast's exchange rates?

We offer market-leading FX rates—typically better than banks and many traditional remittance providers.

What if I experience a problem with a transaction?

Contact our support team immediately via email, phone, or WhatsApp. Most issues are resolved within 24 hours

How can we help you today?